Customized Your Own African Arts & Crafts

TRADE NAME: African Arts & Crafts

PHONE NUMBER: +27 82 604 7073

EMAIL: sales1@plsinternational.co.za

PHYSICAL ADDRESS: Heuwelsig Estate, Centurion, Gauteng, 0157, South Africa

VAT NUMBER: [VAT NUMBER]

TRADE NUMBER: +27 82 604 7073

CUSTOMIZE YOUR OWN AFRICAN ARTS AND CRAFTS BY DROPPING US A MAIL WITH YOUR REQUIREMENTS AND WE WILL CRAFT TO YOUR SPECIFICATIONS.

 

Terms and Conditions for Customized African Arts and Crafts

1. Introduction

Welcome to African Arts & Crafts. By accessing and using our website, you agree to comply with and be bound by the following terms and conditions. These terms govern your purchase and use of customized African arts and crafts products from our online store.

2. Customization Policy

All of our products are handcrafted and customized based on your preferences, including materials, designs, colors, and patterns. Due to the nature of customization, each item is unique, and there may be slight variations from the images displayed on our website.

3. Orders and Payments

  • Order Confirmation: Once you place an order, we will send you a confirmation email with the order details.
  • Payment Methods: We accept [Visa, Matercard, Paystack, Bank EFT .
  • Payment Terms: Full payment must be made before we begin processing your order.
  • Currency: All prices listed are in South African Rands (ZAR) .

4. Production Time

The production time for customized items varies based on the complexity of the design and current order volume. Typically, production takes 2-4 weeks. We will notify you of any delays.

5. Shipping and Delivery

  • Shipping Locations: We ship worldwide. Please check our shipping page for countries we ship to.
  • Shipping Costs: For local shipping (Within South Africa), we will deliver free of charge. For international shipments, shipping costs is estimated at checkout and may increase or decrease depending on weight, dimensions, location & required delivery time. We will advise you via Email if there are any changes to shipping costs. 
  • Delivery Time: Delivery times vary depending on the destination. Once your order is shipped, you will receive a tracking number to monitor its progress.
  • Customs and Duties: International orders may be subject to customs duties, taxes, or import fees. These fees are the responsibility of the buyer and final costs will be sent to you via Email. We will support provide support to expedite your shipments. 

6. Returns, Refunds, and Exchanges

  • Customized Products: Due to the personalized nature of our products, all sales are final. We do not accept returns or exchanges for customized items unless there is a defect or error on our part.
  • Non-Customized Products: For non-customized items, you may return them within 14 days for a full refund, provided they are unused and in original condition.
  • Defective Products: If you receive a defective item, please contact us within 7 days of receipt. We will arrange for a replacement or refund.

7. Cancellations

  • Order Cancellation: You may cancel your order within 24 hours of placing it. After this time, cancellations are not accepted as we may have started the production process.
  • Refunds for Cancellations: If you cancel within the allowed period, we will issue a full refund.

8. Intellectual Property

All designs, images, and content on our website are the intellectual property of African Arts and Crafts and may not be reproduced, copied, or used without our express written consent.

9. Liability and Disclaimer

  • Product Disclaimer: We strive to provide accurate descriptions and images of our products. However, as each item is handcrafted, there may be slight variations.
  • Limitation of Liability: Our liability is limited to the cost of the product. We are not responsible for any indirect or consequential damages arising from the use of our products.

10. Governing Law

These terms and conditions are governed by the laws of South Africa. Any disputes arising from these terms shall be resolved in the courts of South Africa.

11. Changes to Terms and Conditions

We reserve the right to update or modify these terms at any time without prior notice. Changes will be effective immediately upon posting on our website.

12. Contact Information

If you have any questions about these terms, please contact us at:

TRADE NAME: African Arts & Crafts

PHONE NUMBER: +27 82 604 7073

EMAIL: sales1@plsinternational.co.za

PHYSICAL ADDRESS: Heuwelsig Estate, Centurion, Gauteng, 0157, South Africa

VAT NUMBER: [VAT NUMBER]

TRADE NUMBER: